As faculty and staff at Goucher, you play a critical role in the experience students have here at Goucher. Sometimes, this role includes noticing or learning about something a student is going through that is worrisome. You have an opportunity and obligation to support students and get them connected to people and offices on campus that can help.
The Office of Student Support and Outreach can work with you and your departments to provide you with resources, trainings, and support for your work with students who are struggling. While Student Support can be a vital resource for students, we recognize the importance of educating faculty and staff around students of concern, mental health and wellness, and ways that you can be the first.
When you have a concern about a student, it can sometimes be difficult to figure out the next step. Below are two charts that can help you navigate which offices or people to either REPORT a concern to (inform a colleague) or REFER a student to (provide the student with information about the office or person). Or refer to our Guide to Supporting Students in Distress (PDF) brochure. If you have any questions about this at all, you are welcome to email care@psozxd.com and we would be happy to talk through next steps with you.
Please keep in mind that the Office of Campus Safety is open 24/7, and for many of these concerns (bias incident, emotional wellness or safety concerns, etc.), you should call Campus Safety if an immediate response is needed and/or if you learn of the concern after hours.
| Concern Type | Action | Contact Information |
|---|---|---|
| Socio-emotional wellness (including potential concerns of self-harm and suicide ideation) | Student Support & Outreach | care@psozxd.com Raise a “Wellness Alert” in the Links Section of a students Navigate page |
| Immediate safety concern or emergency, medical or otherwise | Campus Safety | 410-337-6111 Heubeck Hall |
| Immediate safety concern including concerns of self-harm and suicide ideation | Protocol AND Student Support and Outreach or Campus Safety | |
| Academic concern and/or classroom behavior | Office of Undergraduate Studies | imoreno@psozxd.com 410-337-6460 Van Meter G24 Issue an Alert in Navigate for “General Academic Concern" |
| Sexual misconduct, relationship violence, sexual harassment, stalking | Title IX coordinator |
titleixcoordinator@psozxd.com |
| Immediate safety concern or emergency, medical or otherwise, threat to self or others | Campus Safety | 410-337-6111 Heubeck Hall |
| Bias incident | Bias Education and Response Team (CCET) | Bias Incident Reporting Form |
| Concerning, disruptive, worrisome, or potential threats to the safety and well-being of the campus community or any member of it that do not require an immediate response | Threat Assessment Team | Faculty or Staff Threat Reporting Form |
*Ideally, any time a community member reports an incident or a student of concern to one of these resources, a conversation between the reporting party and the student of concern is taking place in advance. This is not always possible, but it does usually foster the most effective outreach plan and is therefore a strong preference.
| Concern Type | Referral | Contact Information |
|---|---|---|
| Emotional support | Counseling Center* | 410-337-6481 Heubeck Hall |
| Residential | Office of Residential Life |
410-337-6424 residentiallife@psozxd.com |
| Financial | Office of Financial Aid Bursar's Office |
Financial Aid: 410-337-6141 |
| Medical | Student Health Center* |
410-337-6050 nurse@psozxd.com |
| Academic support | Academic Center for Excellence | 410-337-6529 ace@psozxd.com Julia Rogers 2nd floor |
| Accessibility Services | Nancy Williams-Nettles | 410-337-6591 access@psozxd.com Request for Accommodations Form |
| Grief, spiritual needs, and other emotional support needs | Maeba Jonas* |
410-337-6048 |
| Navigating campus resources and/or challenges adjusting to college | Student Support & Outreach | care@psozxd.com |
| Socio-emotional wellness concerns specifically around issues of identity and equity, including race, gender, sexuality, culture, ethnicity, immigration status, ability, and SES | The Center for Race, Equity and Identity (CREI) | Juan.Hernandez@psozxd.com 410-337-3113 |
*Counselors, clergy and the Health Center medical providers are confidential resources for students.